Designs For the Human Experience

Design is at its best when it fades into the background and the user’s momentum takes center stage. The real work isn’t aesthetic refinement… It’s diagnosing friction by watching what people actually do, not what they say.
Most UX problems aren’t solved by making a cleaner button, they’re solved by asking why the button exists at all. If the system can anticipate intent, remove a step, or eliminate a decision entirely, that’s leverage. The highest form of design isn’t adding polish… It’s removing obstacles until progress feels inevitable.
– Mark Fischgrund,  2026
CAREER HIGHLIGHTS ─

A History of Success

I’m a Principal UX and Product Designer with over 20 years of experience working at the intersection of complex infrastructure and the people who have to operate it. My work tends to live where the technical depth is highest and the user experience has been most neglected, turning systems that require deep expertise to navigate into workflows that actually match how people think and make decisions.

I’ve led design at Google, Siemens, and GroupM, across AI-powered platforms, post-acquisition integrations, and enterprise design systems built to scale. The through line isn’t the industry or the tech stack, it’s finding the product and organizational problems underneath the design problems, and building toward outcomes that hold.

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20 + years

Product development & design leadership experience

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40 +

Digital products
and services launched

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3

Full scale corporate and product portfolio rebrands

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4

Full-stack product design systems, & governance models

MY WORK

  • groupM

    groupM

    2017 – Current, VP - Product Design & User Experience
  • Siemens

    Siemens

    2012-2017, Sr. Director UX & Product
  • Scott Kay

    Scott Kay

    2010 – 2011, Associate Creative Director – Sr. UX Designer
  • Starlight

    Starlight

    2009 – 2010, Associate Creative Director – Sr. UX Designer